Management | Kaufmann's Comments

TMI Is A Myth

You see a friend on the street and ask him, “How are you?” So he starts to tell you: “Well, I have a toothache, my dishwasher is broken, my car has a flat, my girlfriend left me, I lost my job….” “Whoa!”, you say, “hold on! Too much information.”

Now I [...]

Five Management Benefits of Over-Delivering to Employees

Five Management Benefits of Over-Delivering to Employees
By Martin Haworth

Giving your people what they expect from an employer is not a major challenge. The simple things like getting paid the right amount and on time, having reasonable working conditions and being respected are pretty much the minimum (and so often what employers find a tough act to [...]

Question the Answer

Trying to solve a quality control problem in your business? Try this simple but effective technique: Ask the question. Question the answer. Repeat.

Most of the time, quality control problems—products not manufactured to spec, late deliveries, wrong product delivered, etc.—occur because a process needs to be modified or eliminated. It probably made sense when it was started, but circumstances have [...]

Where's the Cash? Look at Your Inventory

If you have read some of my other posts, you will know that I often caution against confusing profits with cash. Too often, business managers assume that, because they have earned profits, they will be able to pay for operational expenses. However, you cannot pay for anything with profits—you need cash, which means you [...]

Where's the Cash? Look at Your Receivables

When you stop and think about it, it is amazing how many different choices we have to pay for the products and services we can buy. We can pay in person, over the phone or on the internet. We can pay by American Express, Discover, Visa, Mastercard, PayPal, store credit card, debit card, check [...]

Where's the Cash? Look at Your People

Ever have one of those moments when you unexpectedly find a little bit of cash? Maybe it happened when you were taking clothes out of the wash and saw a few coins lying on the bottom. Or maybe it happened when you were looking for the remote control for the TV and when you put your [...]

10 More Interview Knockout Factors

Use This Job Candidate’s Checklist in Your Hiring Process

Here are 10 more factors that can cause a job candidate to be eliminated from an interview process, the second half of a list provided by Lois D. Meyer, Senior Partner, of the Lucas Group. The list is intended for job candidates but I thought it is [...]

10 Interview Knockout Factors

Use This Job Candidate’s Checklist in Your Hiring Process

I received an email from Lois D. Meyer, Senior Partner, of the Lucas Group, which contained common mistakes job candidates make that eliminate them from job consideration. I thought it is just as useful for employers to use as a tool when evaluating candidates. Some of [...]

It’s All About Cash

Collect It Quickly, Spend It Slowly

Write that down–right now. Now put that someplace where you will see it every day. It is that important.

Everything you do in business is ultimately about having as much cash as possible.

With sufficient cash reserves you can:

Purchase inventory and equipment at favorable prices.
Hire employees when you need them.
Maintain market [...]

Are You Listening? Do You Care?

If You Want Suggestions, Act Like You Mean It

So you have decided to get input from your employees on how to improve your company’s operations. You call everyone in to the conference room and ask for opinions. Do your employees give you useful suggestions, or any suggestions at all? Do they even believe [...]

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